Privacy Policy.
Clarity Flo, Inc. (“Company”, “we”, “us”, “our”) operates the Fleetmule website at www.fleetmule.com (the “Site”) and the related services accessed through the Site (the “Service”). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard the information you provide.
For purposes of this Privacy Policy, “Site” refers to www.fleetmule.com; “Service” refers to our AI-powered safety and compliance services for trucking carriers; and “you” refers to you as a visitor or user of the Site or Service.
By accessing the Site or Service, you accept this Privacy Policy and our Terms of Use, and you consent to our collection, storage, use, and disclosure of your Personal Information as described below.
I. Information We Collect
We collect two types of information: Non-Personal Information and Personal Information.
Non-Personal Information includes information that cannot be used to personally identify you — anonymous usage data, general demographic information, referring and exit URLs, browser and device type, time and date of access, and number of clicks.
Personal Information may include your name, email address, phone number, company name, fleet size, motor carrier (MC) number, USDOT number, role, and any other details you choose to share with us through demo requests, inquiries, or correspondence.
1. Information collected via technology
When you visit the Site, we automatically collect technical information that does not personally identify you, such as referring URL, browser type, the device from which you connected, the time and date of access, and similar data. We collect this information using cookies and similar technologies — small text files stored on your device that include an anonymous unique identifier.
We use cookies to:
- Maintain session state during your visit
- Remember preferences across visits
- Understand traffic patterns and improve the Site
- Provide essential infrastructure features (e.g., DDoS protection and content delivery via Cloudflare)
We may use both persistent and session cookies. Session cookies expire when you close your browser; persistent cookies remain on your device until they expire or you delete them.
2. Pre-demo walkthrough video
When you book a demo, we send you to a personal link for a short walkthrough video. That link is tied to your booking, and while the video plays we record how much of it was actually watched — which parts were played through, how far you reached, how many separate sittings it took, and when you last watched. We use this only to make the call itself more useful, so we can skip what you have already seen and spend the time on your questions.
Playback is gated by a cookie that is strictly necessary for the video to play; it stores nothing but a signed reference to your booking and expires after a few hours. If you share the video with a colleague, they receive their own separate link, and we record their viewing against your company's record rather than against you. We do not use any of this for advertising, and we do not share it with advertising networks.
If you would rather we did not record this, tell us at privacy@fleetmule.com and we will delete the record and send you the video another way.
3. Information you provide directly
You may provide Personal Information to us by:
- Requesting a demo (typically: name, email, phone, company, fleet size, MC number)
- Booking a meeting through our scheduling tools
- Contacting us via email or other channels
- Subscribing to updates or newsletters
By providing this information, you authorize us to collect, store, and use it in accordance with this Privacy Policy.
4. Children’s privacy
The Site and Service are not directed to anyone under the age of 13. We do not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe we have collected such information, please contact us at info@fleetmule.com.
5. Google Workspace API data and Limited Use
Fleetmule’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy , including the Limited Use requirements. Raw, aggregated, anonymized, and derived data received from Google Workspace APIs is never used to develop, improve, or train generalized or foundational artificial intelligence or machine learning models, and is never transferred to any third party that would do so.
II. How We Use and Share Information
Personal Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent.
We share Personal Information only with:
- Service vendors who provide infrastructure and tools to operate Fleetmule — for example, calendar scheduling, email delivery, CRM, hosting, and analytics. These vendors process your information only at our direction and under terms consistent with this Privacy Policy.
- Legal or governmental authorities when we have a good-faith belief that disclosure is necessary to comply with applicable law or legal process, enforce our Terms of Use, investigate or address fraud, security or technical issues, or protect against harm to the rights, property, or safety of our users or the public.
We use Personal Information to:
- Respond to your inquiries and demo requests
- Communicate with you about Fleetmule’s products and services
- Provide technical support and onboarding assistance
- Send product updates and information you have opted into
- Improve our Site, Service, and customer experience
Non-Personal Information
We use Non-Personal Information to understand usage patterns, improve the Service, and customize the user experience. We may aggregate Non-Personal Information to track trends, analyze use of the Site, and share insights with partners or advertisers. This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such information at our discretion.
Business transfers
If Clarity Flo, Inc. undergoes a business transaction such as a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.
If our information practices change in the future, we will post the policy changes to the Site so that you may review them. We suggest that you check the Site periodically if you are concerned about how your information is used.
III. How We Protect Information
We implement reasonable security measures designed to protect your information from unauthorized access — including encryption in transit, access controls, and secure infrastructure providers. We urge you to take steps to keep your information safe by using strong passwords, not sharing credentials, and logging out of any accounts after each use.
However, no security measure is perfect, and we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of our security measures or those of our vendors. By using our Site or Service, you acknowledge that you understand and agree to assume these risks.
IV. Your Rights Regarding the Use of Your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out by following the unsubscribe instructions provided in each promotional email, or by emailing us at info@fleetmule.com.
You may also request access to, correction of, or deletion of your Personal Information by emailing us at the address above. Please note that notwithstanding your promotional preferences, we may continue to send you administrative emails (for example, periodic updates to our Privacy Policy or important Service notices).
V. Links to Other Websites
The Site may include links to or integrations with other websites or applications — for example, calendar booking, social platforms, or partner services. We are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. To the extent that you access or use the Service through or on another website or application, the privacy policy of that other website or application will apply. We encourage our users to read the privacy statements of other websites before proceeding to use them.
VI. Changes to Our Privacy Policy
The Company reserves the right to change this policy and our Terms of Use at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address you have provided to us or by placing a prominent notice on the Site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this page for updates.
VII. Contact Us
If you have questions about this Privacy Policy or the practices of this Site, please contact us at info@fleetmule.com.
- Clarity Flo, Inc.
- 320 High Street
- Palo Alto, California 94301